After placing your order, please allow 2-3 days for the tracking number to update so that you can track your order.

During this processing time we take care of printing the design on the purchased product, packaging and shipping the parcel.

We ship worldwide so delivery can take 7-12 working days.

We are starting to go more and more viral on social networks, and this requires an increase in our production and small delays may occur.

Please contact us as soon as you notice that the product is damaged.

Email: support@bonivio.com

You have a 30 days right of return if you are not satisfied with your purchase.

Please contact us by email to make a request for a refund of your money at support@bonivio.com.

Once you have received the tracking number via email (2-3 days) please go to our tracking page below: https://bonivio.com/pages/track-my-order